RingCentral is set to buy Dimelo, a cloud-based digital customer engagement platform, for an undisclosed amount.
Dimelo enables enterprises to manage all their digital customer interactions through a single platform.
Apple, Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor are some of the main customers of Dimelo. Stephane Lee is the co-founder and CEO of Dimelo.
“Dimelo enables companies to improve their customer interactions by delivering integrated experiences across a multitude of digital channels,” Vlad Shmunis, chairman, founder, and CEO, RingCentral, said.