Avaya, IBM Services, NICE, SAS, NTT DATA, among others, have announced their latest IT deals or technology deployments with enterprise customers.
IBM Services announced a 7-year, $325 million IT deal with Juniper Networks for managing its existing infrastructure, applications and IT services to help reduce costs. IBM Services will use the IBM Services Platform with Watson to manage the Sunnyvale, Calif. based company’s support systems including data centers, help desks and data and voice networks.
NICE announced its IT deal with Medline to supply Sales Performance Management solution to handle territory, quota and sales compensation planning and management for more than 1,600 direct sales representatives selling 550,000+ medical devices and support services.
SAS announced its IT deal with Bank Rakyat Indonesia (BRI) for using SAS Expected Credit Loss to reduce its IFRS/PSAK 71 implementation risk and ensure long-term flexibility to meet regulations.
NTT DATA Services
NTT DATA Services Federal Government is one of the IT services vendors for the $12.1 billion deal with US Army’s Information Technology Enterprise Solutions.
3i Infotech said its client Tokio Marine and Nichido Fire Insurance upgraded to its PREMIA 11 to provide quick processing to the customer, avoid manual intervention in operations, improve operational efficiency with higher quality, faster time to market, reusability and data storage.
Avaya announced that C3i Solutions, a HCL Technologies company, deployed customized Avaya communications solutions, turning its contact center into a next generation digital engagement and personalization center to improve customer experiences.