Microsoft announced that Kaizala, a chat-based communication and data management tool, is powering over 1,000 organizations in India, to enhance workplace productivity.
Microsoft Kaizala, launched just over a year ago, is available across 28 markets in Asia, Middle East, Africa and South America.
Microsoft announced that it will be expanding the reach of Kaizala to Office 365 commercial plans worldwide. Microsoft Kaizala allows people to connect in a group and create groups within groups.
YES Bank, UPL, Alembic, Shopper’s Stop and Eureka Forbes are some of the customers of Microsoft Kaizala. They use Microsoft Kaizala to share information among employees; collect data from the field through polls or surveys; track movement of first line workers; and get real-time analytics on integration with Office 365.
Narayana Health is using Microsoft Kaizala across 25 hospitals, 7 heart centres, and network of primary care facilities throughout India.
“Microsoft Kaizala serves as an Electronic Medical Record, with no attendant cost, and the patient’s data is shared across the group of treating doctors and nurses. All group members monitor a patient’s treatment and make interventions in real time,” Devi Shetty, founder and chairman of Narayana Health, said.
YES Bank is using Microsoft Kaizala for its sales team for real time exchange of information and reports. This has resulted in customers getting a better solution, sales people being more productive and earning more incentives, and happier team managers as earlier the MIS would take up to 10 days to generate. It has led to a 2x to 3x kind of productivity gain.
Shyam Spectra is using Microsoft Kaizala to track seller location, gain customer insights, build connects with their internal marketing engine for lead nurturing, acceleration and tracking efficiency.
Alembic Pharmaceuticals uses Microsoft Kaizala for chat-based communication with its employees and field workers, and for data collection and management.
“Microsoft Kaizala interoperates with Office 365, a solution that employees are already familiar with as an integral solution to their jobs. User acceptance is key, and employees readily accepted Microsoft Kaizala as it was easy to learn and use,” says Jayaraj Nadar, HR, Alembic Pharmaceuticals.
“Microsoft Kaizala is enabling organizations to achieve more by empowering employees, engaging customers and enhancing workplace productivity,” Anant Maheshwari, president, Microsoft India, said.
Microsoft Kaizala is now available in 18 language including Hindi, Marathi, Tamil, Gujarati and Telugu.
“Microsoft Kaizala offers organizations simple way to share data for decision making and gives employees an easy-to-use solution for efficient collaboration and improved productivity,” Rajiv Kumar, corporate vice president, Microsoft said.