Zebra Technologies Corporation has launched Zebra OneCare, a portfolio of support services that maximize the uptime and availability of Zebra mobile computers, printers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure.
Zebra OneCare helps streamline business processes, improve operational efficiencies, and drive down the cost of doing business.
According to Zebra, it has designed three different service levels to give organizations the level of service that best meets their business needs and budget.
Also, all Zebra OneCare service levels include a Device Diagnostic Tool to help rapidly resolve device issues remotely and a service dashboard that provides visibility into the status of all devices in the repair cycle.
Business partners can also recognize new and renewable revenue streams with Zebra OneCare.
Zebra has also introduced the Operational Visibility Service (OVS), a new managed service that provides a platform and dashboard for at-a-glance visibility into Zebra mobile device asset performance and operational business performance.
Company officials said OVS was designed to complement Zebra partner service capabilities and enable partners to resell and rebrand OVS and recognize additional revenue opportunities.
OVS is built on Zebra’s Asset Visibility Platform which enables visibility and deep, device-level control of assets to capture the data and provide the analytics that enable enterprise asset intelligence.
OVS also helps to optimize investments, increase efficiencies and enhance the customer experience with the help of OVS Operational Dashboard which delivers data, analytics and visibility.
Additionally businesses can also achieve maximum productivity and business performance as OVS provides actionable insight into device health, location, utilization, operational trends and services.
Companies have also reduced cost and maximize worker productivity through increased device utilization and decreased mobile device downtime.
In April, Zebra Technologies provided wireless solutions throughout the USL di Reggio Emilia hospital.