The Unlimited Company from Simplyhealth, a retailer for mobility / daily living aids, has selected NetSuite ERP solution.
NetSuite said the Unlimited Company has replaced three instances of Sage 50 and Sage 200 used across 11 retail stores, B2C ecommerce and manual processes including Excel spreadsheets with one single instance of NetSuite to run the core business processes of its retail business.
The Unlimited Company has implemented the ERP solution within three months. It is using NetSuite for financials, inventory and order management, purchasing, shipping, billing, reporting, ecommerce and customer relationship management (CRM).
The Unlimited Company has seen results since deploying NetSuite, including improved operational efficiency, streamlined business processes, productivity gains, a real-time view of its customers, and real-time insights into its business performance.
The Unlimited Company is revamping the buying process by creating a welcoming, inviting, and age-agnostic experience both in its retail stores and through its digital channels.
NetSuite said different versions of Sage financial products could not deliver the deep insights and accurate information for a complete business transformation to The Unlimited Company.
# The company was running NetSuite within three months of purchase, and within eight months had fully deployed NetSuite across all twelve retail locations, speeding time to value
# NetSuite SuiteCloud Platform easily enables The Unlimited Company to customise NetSuite to meet its business requirements and needs to integrate with other systems
# Version lock, painful upgrades and maintaining on-premise systems can be eliminated
# to streamline mission-critical business processes and improve operational efficiency. NetSuite’s scalable infrastructure enables the business to be flexible as it expands to support growth without significant expenses.
# real-time access to a single source of data across its entire business to make better informed decisions
# view the physical location of goods and approximately 17,000 SKUs in real-time across its retail stores and B2C ecommerce business to meet the evolving needs of its customers.
# streamline order management processes by centralising orders and efficiently processing them within NetSuite
“We didn’t want to buy servers, we wanted a partner that would help us create a truly seamless customer experience,” said Matt Main, managing director of The Unlimited Company from Simplyhealth. “It was an amazing collaborative effort between us and NetSuite to execute on such tight timescales.”