Infotech Lead Asia: The Hong Kong Efficiency Unit has tapped SAS Visual Analytics for insights to better serve population.
The project allows the Efficiency Unit to visually examine data on citizens’ complaints, develop insights and find innovative solutions in collaboration with its partner agencies
“This is new for the Efficiency Unit: deploying transformative software from SAS to help us transform government services to better serve our citizens,” said Wai-Fung Yuk, assistant director, Hong Kong Efficiency Unit.
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SAS software will allow the government unit to examine large amounts of complaint data and rapidly draw insights to make informed decisions.
In addition, Efficiency Unit senior leaders will also be able to view charts and graphs depicting the data via desktop computers or mobile devices, whichever they prefer.