Riverbed improves response time at Zurich Airport

Infotech Lead Europe:  Flughafen Zürich, a private company that operates Zürich Airport in Switzerland, has deployed Riverbed Cascade Shark and Cascade Pilot to improve network monitoring, configuration, and troubleshooting across 150 national and international networks.

Flughafen Zürich works with more than 270 partners, including nearly 90 domestic and international airlines as well as retailers, hotels, and restaurants to operate the airport. The airport LAN connects to approximately 150 national and international networks and has more than 14,000 connection points. Network engineers at Flughafen Zürich were spending significant time trying to get to the root of application and server issues arising in such a complex network.

After Flughafen Zürich deployed Cascade Shark appliances at three key points, it saw a marked improvement in employee productivity and customer service due to reduction in  troubleshooting time.

Post deployment of Riverbed network performance management solutions at key points, including two data centers, and an airport exchange where all networks are routed and firewalled, engineers at Flughafen Zürich are able to take advantage of real-time information and historical data to help resolve network issues before they affect application performance. The solution has simplified analysis.

Cascade Pilot offered seamless network analysis as well as tight integration with Wireshark for isolating the specific packets needed to diagnose and troubleshoot complex performance issues. Software troubleshooting takes only minutes and can be done by a single employee in the data center through an easy-to-use graphical user interface.

Cascade Shark appliance delivers scalable, high-performance packet capture, rapid indexing, and long-term storage to enable network troubleshooting, back-in-time forensic analysis and reporting of network and security events across physical and virtual environments

It enables users to quickly analyze multi-terabyte packet recordings on remote Cascade Shark appliances without having to transfer large packet captures files across the network.

According to research firm Gartner, roughly 80 percent of end-user traffic will be in WAN by 2014. Despite the recent sluggishness in the WAN optimization market, Riverbed was still able to secure 52 market share, surpassing rivals like Cisco. The company posted a 17 percent year-over-year increase in revenue in the fourth quarter earnings and recently acquired OPTNET

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