RIPL (Rudrabhishek Infosystem) has launched Smart CCS — contact center services solutions — for Indian real estate sector.
The centralized contact call services software will cater to all the unattended / missed calls from client side to improve customer experience. RIPL’s customer service professionals work as an extension of any organization’s real estate operation, assisting customers with their concerns and providing them the information they’re looking for.
Real estate companies can personalize the way the calls are answered and how different situations are handled in order to handle customer dealings and queries.
Soumya Das, director, Rudrabhishek Infosystem, said: “Massive infrastructures and buildings are now easily operated through advanced software and technologies. Our smart Contact Center Services solution for real estate ventures will make their businesses more effective and advanced, enhancing their productivity growth.”