Oracle NetSuite announced that OSL Cutting Technologies, a manufacturer and importer of magnetic drilling machines and cutting tools, has improved its on-time delivery, reporting and streamlined its financial operations with the implementation of NetSuite OneWorld in May 2017.
Based in Sheffield, England OSL Cutting, a division of OSL Group, is using NetSuite OneWorld to manage financials, multi-currency accounting and financial consolidation, Customer Relationship Management (CRM), email marketing and advanced manufacturing processes.
When the company acquired G & J Hall, a provider of specialist tools for fabrication and engineering industries in 2015, it started struggling to manage its business in two separate systems.
The company considered consolidating on Efacs, the system used by G & J Hall, or Microsoft Navision, the system Rotabroach had implemented a few years earlier, but determined NetSuite would better suit its needs.
OSL Cutting Technologies was forced to do planning in Excel spreadsheets and the CRM functionality was limited because Microsoft Navision didn’t have the manufacturing functionality.
“NetSuite really took the time to understand our business and our needs,” said Graeme Swift, operations manager at OSL Cutting Technologies. “With the flexibility of NetSuite, I feel it can mold around any business model you can think of. We do more and more customisation every day. That’s what makes it so powerful.”
OSL Cutting Technologies combined the processes of the two companies into one on NetSuite OneWorld and achieved significant savings in the warehouse, where two separate teams had previously been working with paper-based pick and pack processes.
Now, they receive automated orders in NetSuite via iPads. On-time delivery has improved from 85 percent to 95 percent, and the company has been able to reassign two members of the five-person team to other roles.
Purchasing staff, who used to manage processes across as many as 10 different spreadsheets, now have real-time dashboards automatically displaying task lists, orders overdue and stock levels, while purchase orders can be created with the click of a button.
In finance, the two companies have now been consolidated into one. NetSuite OneWorld – with support for 190 currencies, 20 languages, automated tax calculation and reporting in more than 100 countries, and customer transactions in more than 200 countries – will allow OSL Cutting to set up its US operations as a subsidiary and expand into other regions as opportunities arise.
The sales team has seen the benefits of the implementation with synchronisation between NetSuite OneWorld and its Outlook accounts and visibility across the customer record with a unified system. In manufacturing, OSL Cutting Technologies has real-time visibility into backlogs and bottlenecks, enabling the company to and improve on the manufacturing process.