Newgen Software launches new Intelligent Business Process Suite

Infotech Lead Asia: Newgen Software has launched its new Intelligent Business Process Suite (iBPS).

Newgen’s iBPS, for smart business operations, provides a platform to collaborate right from process designing to execution, monitoring and continuous improvement.

Newgen Software, a provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM), says the new suite lays the foundation for a business system.

The new iBPS with mobility, active, on-demand, and predictive analytics, support for social media interactions, and complex event processing capabilities.

It can become foundation for a business system which can facilitate smart decisions for dynamic process routing, allocation of tasks to the right users, and triggering of actions based on complex events.

iBPS provides Android and iOS support for mobile devices enabling the mobile workforce to make intelligent business decisions on-the-go. Equipped with state-of-the-art trend analysis and slicing & dicing of data facility, Newgen’s iBPS is the key to ‘Intelligent Business Operations’.

Diwakar Nigam, CEO and MD, Newgen Software said: “iBPS enables smarter business operations to allow for informed decision making, social networks and social BPM capabilities, integration with Cloud and intelligent process monitoring.”

Moreover, it will help enterprises to strengthen their brand, gain market share, sharpen service delivery without increasing cost, re-engineer their existing operational eco-system, bring competitive differentiation and enhanced customer experience, and drive continuous process improvement in real-time.

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