NCR Corporation said Tuesday that its joint venture with Vix Technology has helped the Royal Agricultural Society of Victoria to enhance customer experience at the 2015 Royal Melbourne Show held from 19-29 September at the Melbourne Showgrounds.
NCR provided SaaS (Software as a Service) based innovative payment solutions. The company said its solution ensured that patrons experience at the show across food, beverage, and amusement counters was seamless and exceptional.
In a press release, NCR said the 215 NCR ruggedized wireless point-of-sale terminals, connected to Vix smart card readers, were deployed at the show. Patrons were able to execute over 700,000 transactions effortlessly.
In addition, the NCR solution also brought benefits to organizers of the show by providing real-time data that enabled them to accurately report, analyse and forecast sales. This solution also enabled RASV and its partners to streamline operations and improve the overall show experience.
“We were keen to ensure that the POS solution we chose not only met our current business requirements, but also gives us the ability to scale and innovate in the future,” said Peter Bouhlas, Managing Director – Vix Asia Pacific.
On the back of the successful collaboration at the Royal Melbourne Show, Vix Technology noted that it plans to use the combined NCR/Vix POS capability at events across Australia.
Earlier in the month, Mach 1 convenience stores are improving their customer experience and store performance with NCR software and hardware, NCR Corporation said.
March 1 stores, spread in Illinois and Indiana, are using NCR P1530 POS terminals and RPOS Software. In addition, it is making use of NCR Pulse, a mobile application that delivers real time information to a store owner or manager’s smart phone or tablet when he or she is on- or off-site.
Recently, NCR announced its partnership with Alcatel-Lucent to expand their reach in managed services. NCR will provide services including site surveys, deployment and maintenance projects, where speed and quality of service are critical to ramp-up and ramp-down new Alcatel-Lucent technology implementations.