NCR Corporation announced its deal with National Bank of Ras Al-Khaimah (RAKBANK) in the UAE to transform its banking services.
NCR will supply security software and other technologies to enhance ATM security environment and service availability. The solution includes 60 new NCR SelfServ ATMs to run with NCR Predictive Services and Skimming Protection Solution (SPS) technology. RAKBANK will deploy NCR Solidcore Suite for APTRA across the bank’s entire ATM network, which includes ATMs from another vendor.
“We turned to NCR to improve our banking environment as NCR possesses unique services capability in the country and proven security technologies to help us drive customer loyalty and experiences,” said Sanjay Khanna, chief information officer of RAKBANK.
NCR Solidcore Suite for APTRA will run on both the newly purchased NCR SelfServ ATMs and 240 units of ATMs from another vendor. NCR Solidcore Suite for APTRA, an ATM whitelisting software, protects ATMs from insider attacks by preventing the introduction of unauthorized code on the network.
The newly purchased NCR SelfServ ATMs will run on NCR’s Predictive Services technology that anticipates ATM failures before they occur and proactively schedules fixes to maximize uptime.