NCR in pact with Alcatel-Lucent to expand managed services

NCR Interactive Teller
NCR announced its partnership with Alcatel-Lucent to expand their reach in managed services.

NCR will provide services including site surveys, deployment and maintenance projects, where speed and quality of service are critical to ramp-up and ramp-down new Alcatel-Lucent technology implementations.

NCR’s role encompasses projects where services are required across multiple countries and regions, including small cells, IP/MPLS, GPON and Wi-Fi deployments.

Alcatel-Lucent customers will benefit from NCR’s footprint and expertise. NCR will benefit from Alcatel-Lucent’s network experience and knowledge of communication technologies.

“The global agreement between Alcatel-Lucent and NCR strengthens each company’s capabilities to provide customers with great services and innovative technologies,” said Friedrich Trawoger, president — Managed Services at Alcatel-Lucent.

NCR has a global footprint of 17,000 service professionals in more than 180 countries. Alcatel-Lucent has more than 100 engagements globally, which includes 300,000 network elements and 100 million subscribers.

The company said it responds to 22 million service actions per year and maintains more than three million devices and points of service worldwide. This includes provision of value-added services to eight of the top 10 telecoms and network technology OEMs, 19 of the world’s top 20 banks, seven of the top 10 retailers and three of the top five airlines.

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