Software major Microsoft announced Dynamics CRM Online services from its datacenter regions in India.
In September 2015, Microsoft announced the availability of Azure services via three datacenters in India – Mumbai, Pune and Chennai.
Microsoft Dynamics CRM Online, a customer relationship management solution, comes with built-in capabilities such as social listening, enterprise-grade security, privacy and compliance. With Microsoft Azure and Office 365, which available in late 2015, this addition completes Microsoft’s cloud portfolio.
“We are the first hyper-scale global cloud provider to offer cloud services from local datacenters in India. With a complete portfolio of cloud services – Microsoft Azure, Office 365, and now Dynamics CRM Online, we will continue to lead the market,” said Bhaskar Pramanik, chairman of Microsoft India.
50 of top 100 companies listed on the BSE have adopted Microsoft cloud to drive their digital transformation.
Financial services organizations such as HDFC, ICICI Lombard, IDFC, and Kotak Mahindra Bank; IT players like Wipro, Infosys, and TCL, and healthcare providers including Fortis Healthcare, Apollo Hospitals, AIIMS, L V Prasad Eye Institute, and Narayana Health, have adopted Microsoft cloud.
New generation ecommerce players and start-ups like Snapdeal, PayTM, Justdial, Meru cabs, etc., are also leveraging Microsoft cloud to spur their growth momentum and connect better with customers.