Software major Microsoft today announced its enterprise IT deals with Rolls-Royce and Otis.
Microsoft said Rolls-Royce, a manufacturer of engines for the airline market, will integrate Microsoft Azure IoT Suite and Cortana Intelligence Suite into its service solutions to expand its digital capabilities.
Rolls-Royce, whose engines power more than 50,000 flights each month, aims to improve aircraft efficiency, drive up aircraft availability and reduce engine maintenance costs for customers. Rolls-Royce’s TotalCare services focused on generating maximum value for customers by using the data to help airlines determine what actions to take to save money or improve operations.
Microsoft and Rolls-Royce will demonstrate — at Hannover Messe trade event — how Microsoft will help Rolls-Royce further develop its digital capabilities.
Rolls-Royce aims to manage airline operational challenges by using Azure IoT Suite to collect and aggregate data from disparate, geographically distributed sources and Cortana Intelligence Suite to uncover data insights.
Rolls-Royce – utilizing Azure Stream Analytics and Microsoft Power BI dashboards — will collect data sets such as engine health data, air traffic control information, route restrictions and fuel usage data to detect operational anomalies and trends and provide intelligent performance feedback on the findings.
Tom Palmer, senior vice president, Services, Civil Aerospace, at Rolls-Royce, said: “By working with Microsoft we can really transform our digital services, supporting customers right across engine-related aircraft operations to make a real difference to performance.”
Rolls-Royce’s airline customers can retain asset value throughout an engine’s life cycle, reduce flight disruptions and potentially save millions of dollars per year through a greater understanding of flight operations excellence, fuel usage and maintenance planning.
Otis Elevator taps Microsoft
Otis Elevator is tapping Microsoft to develop digital solutions for smart building equipment, such as elevators, to improve energy efficiency and make people more productive. The alliance has potential to use Microsoft technology to extend the benefits of connectivity and remote monitoring.
Otis, a manufacturer and service provider of elevator, has already expanded its relationship with Microsoft to develop connectivity and analytics solutions that will transform one of the world’s largest and most sophisticated equipment service networks.
With nearly 2 million units under contract and more than 30,000 mechanics spending approximately 60 million hours servicing elevator and escalator equipment annually, Otis is transforming elevator service by applying new digital tools to better serve and connect with customers.
Utilizing Microsoft technology, Otis will expand use of the Microsoft cloud (Microsoft Azure IoT Suite), Customer Relationship Management system (Microsoft Dynamics CRM) and stream analytics (Cortana Intelligence Suite), using big data to drive condition based monitoring and maintenance.
Otis will expand the use of internal productivity apps being developed by field teams and the use of Microsoft Dynamics global CRM system to enhance customer experience and accelerate business productivity.