Emirates NBD Group has migrated to NCR Consumer Experience Banking (CxBanking) software – APTRA Activate.
The solution, which went live this month, runs on Windows 7 and helps Emirates NBD’s ATM network offer differentiated consumer experiences.
“NCR has proven to be a strategic partner for Emirates NBD. Our association with NCR has helped us implement sophisticated technology, which has been adopted for the first time in the Middle East, and will drive customer engagement to new levels,” said Ali Sajwani, chief information officer (CIO), Emirates NBD.
NCR APTRA Activate multi-channel platform enables Emirates NBD’s customers to have access to all banking portfolios, remittances to India and Philippines or through Western Union, IPO subscriptions, statement printing, foreign currency exchange and many more.
The APTRA Activate multi-channel implementation will allow the bank to introduce software innovations like the contactless EMV ATM transactions, cash recycling, biometrics, as well as document scanning.