Aptech, a global education company, announced its partnership with Flipkart to train the sellers to improve the e-retail business.
Training will be provided in Delhi, Jaipur, Indore, Mumbai, Pune, Bangalore, Chennai and Hyderabad among 25 other cities.
Areas such as the functioning of the market place, cataloguing, order management, promotion of products and providing quality service to customers will be covered.
“The partnership between Aptech and Flipkart will ensure that sellers are prepared for an increased customer base and can readily provide them with the best services to ensure their satisfaction. Improvement in areas of customer servicing is one of the ways to ensure that the sellers thrive in the competitive pool of the e-commerce industry,” said Pravir Arora, EVP and head of Enterprise Business of Aptech.
According to a report by ASSOCHAM and PWC, the e-commerce industry in India will grow at a CAGR of 35 percent and cross the $100-billion mark in terms of value by the end of the next five years.