NCR signs on-site technical support deal with People’s Bank of China Shanghai

Infotech Lead China: NCR has signed a five-year technology service deal with People’s Bank of China (PBOC) Shanghai Automatic Clearing Centre.

As part of the agreement, NCR, which performs 11 million service actions per year, will provide on-site technical support and maintenance services for the Centre’s intra-city clearing systems to handle daily clearing of 100,000 cheques.

Jimmy Zheng, general manager for NCR Services in Greater China, said: “By continuing our relationship with PBOC Shanghai Automatic Clearing Centre, we are demonstrating NCR’s strength in just one of our many service offerings to financial services companies in China.”

The Shanghai Automatic Clearing Centre is installed with five units of NCR E1700 imaging transports for intra-city cheque clearing; another two units of NCR iTRANImageTrac III color imaging transports are used for cheque inward service for commercial banks and multi-size voucher processing.

The new technical service deal enables NCR to provide professional technical on-site support during the daily clearing hours as well as a 24-hour hardware replacement.

Wu Keyi, director of the Shanghai Automatic Clearing Centre, said: “We continue to rely on NCR for its services support, because NCR possesses strong expertise for building and maintaining cheque clearing systems.”

Currently, NCR’s customers for its payment solutions include PBOC’s headquarters business division, its Shanghai headquarters and more than ten of its regional branches; commercial banks, which include Bank of China, Agricultural Bank of China, Industrial and Commercial Bank of China, China Construction Bank, Bank of Communications; and additional banks in Shanghai, Nanjing and Central China.

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