Cisco has widened the gap with its rival Microsoft, driven by strong growth in premise-based solutions, New Q4 data from Synergy Research Group showed.
The research firm said Cisco’s overall collaboration market share is now at a two-year high.
For the fourth consecutive quarter total revenues from hosted/cloud solutions exceeded those of premise-based collaboration, but the competitive landscape is very different in this segment with no single vendor able to achieve a 10 percent market share.
At the same time, Microsoft continues to hold a strong lead in hosted/cloud collaboration followed by Cisco, Verizon, AT&T, Google and Citrix.
The total collaboration market grew 4 percent year on year with Cisco increasing its share to 16 percent in the final quarter. Other major players in the market include Avaya, IBM, Polycom, Mitel, UNIFY and ALE.
Total revenues from collaboration market- which includes enterprise voice, UC applications, telepresence, email software, enterprise content management, enterprise social networks and a range of hosted/cloud communications and applications – reached an all-time high of $9 billion in the quarter.
According to Synergy, revenues from hosted/cloud solutions continue to grow strongly – up 10 percent year on year – while revenue from premise-based systems declined 3 percent.
During the quarter, strong growth was seen in teamwork applications, hosted contact center, cloud file sharing, hosted video, hosted voice & UCaaS, and a range of other hosted solutions.
The think tank said Teamwork applications is an emerging and super-high growth area that features Cisco’s Spark and vendors like Slack, Cotap and Redbooth.