Toshiba announced the latest version of its VIPedge cloud unified communication services with enhancements to Toshiba’s Enterprise Manager browser based administration tool.
Toshiba’s business telephone solutions, including the VIPedge cloud unified communications service, the IPedge on premises business communications system or a hybrid network with both solution types, can be managed by a common, simplified administration tool.
Since Toshiba’s cloud and on premises solutions are based on the same software stream, businesses can mix and match Toshiba’s on-premises and cloud solutions according to the need of the organization. Some sites can be deployed with IPedge business phone system while subscribing to the VIPedge cloud service at other locations.
In February 2015, Toshiba announced that VIPedge cloud based business telephone solution has helped The Fitzgerald Law Firm centralize its telephone communication and handle 10,000 calls per month.
There is no need for training for the users who migrate from IPedge to VIPedge since all aspects of the user experience will be familiar and seamless.
The latest version of Toshiba’s VIPedge cloud unified communications service and Enterprise Manager makes it easier for the IT team to remotely access and manage the entire system from a browser based interface from virtually anywhere with internet access.
“Toshiba’s Enterprise Manager gives system administrators an intuitive system admin tool that streamlines the programming of Toshiba’s cloud and on premises business telephone solutions. This creates a consistent and familiar user experience for any deployment type, even across a hybrid network,” said Brian Metherell, vice president and general manager of Toshiba American Information Systems.
The company said Enterprise Manager helps in reducing system management time and costs through common, simplified administration features, increase in productivity through common management and architecture for both cloud and on premises business telephone solutions and maximizing system reliability with network wide monitoring tools.
In January 2015, Toshiba announced that its Hybrid Cloud Telephone Solution has helped Dixie Plywood and Lumber Company improve its communication across all its location.