Tablet PCs are helping improve productivity and mobility in workplaces according to IT Decision Makers (ITDMs), says Dell 2014 International Tablet Survey.
The survey was conducted online by Harris Poll in summer 2014 in 10 countries and was designed to provide insights and feedback of ITDMs regarding tablet usage in the workplace.
In India and Brazil, a majority (58 percent and 61 percent respectively) estimates tablet increase productivity by at least 25 percent, while in the US (60 percent) and UK (53 percent), majorities place this figure at a 20 percent increase or more. A 15 percent or higher increase in productivity has been seen by a majority of ITDMs in China (62 percent), while in France (73 percent) a majority estimate at least a 10 percent increase.
See the chart below:
Majority of ITDMs who acknowledge that tablet adoption has increased their company’s productivity say it has done so by making it easier to work while traveling, allowing better customer service, providing faster or more convenient access to information while out in the office or in the field, or allowing real-time entry of information to reduce duplicated work.
At least 9 in 10 ITDMs in all countries except Japan (83 percent) report that tablets are a standard part of their company’s IT offering or currently under evaluation, and/or they allow employees to use their own tablet.
Majorities in China (82 percent), UAE/Saudi Arabia (74 percent), US (73 percent), Brazil (73 percent), UK (68 percent), France (61 percent), India (59 percent), and Russia (51 percent) say that it is a standard part of their IT device offering.
More than half in Russia (58 percent), India (57 percent), China (52 percent), and US (51 percent) allow employees to use tablets purchased with their own money, while at least half in China (59 percent), US (53 percent) and India (50 percent) allow employees to use their own tablets purchased with the help of company funds.
In all countries except India (85 percent), at least 9 in 10 ITDMs whose company offers tablets as a standard offering received input from other employees in favor of using tablets prior to their company beginning use.
Android is the most frequently named operating system in India (91 percent), Brazil (87 percent), Russia (87 percent), South Africa (26 of 32 surveyed1), China (79 percent), UAE/Saudi Arabia (79 percent), France (69 percent), and UK (69 percent). Meanwhile, Windows takes the top spot in the US (72 percent) and iOS is tops in Japan (69 percent).
A majority/near majority of ITDMs in the US (65 percent), UK (49 percent), India (69 percent), Japan (52 percent), China (76 percent), Brazil (67 percent), France (49 percent), Russia (65 percent), and South Africa (25 of 32 surveyed) say that their companies plan to deploy more tablets into their workforce in the future.
A majority of the ITDMs surveyed in the US (54 percent), India (67 percent), Japan (51 percent), China (15 of 28 surveyed), and France (53 percent) cite data security or other security concerns (e.g., loss, theft) as reasons for not deploying tablets. Twenty-one of 48 surveyed in the UK and 42 percent in Russia mention this as a concern. In each of these countries, data security is the top reason mentioned.
However, in Brazil (23 of 63 surveyed) and UAE/Saudi Arabia (9 of 20 surveyed) the top reason is insufficient storage capacity, and in South Africa it is the risk of loss or damage (22 of 45 surveyed).
The loss of devices leading to data loss is also a top security challenge, cited by a majority of ITDMs in nine out of the ten countries (except UAE/Saudi Arabia). In addition to device loss, a majority of ITDMs in the US, India, Japan, China, and South Africa also consider threats, breaches of company policies, and compliance and regulatory challenges to be a security challenge posed by tablet devices.
Commenting on the results of the survey, Neil Hand, vice president of Dell’s Tablet Group, said, “The Dell 2014 International Tablet survey underscores the way in which tablets are addressing those needs for today’s worker, resulting in a desire by IT Decision Makers to deploy more tablets in the future.”