Polycom India today said PC Jeweller (PCJ) has selected Polycom video solutions to connect between 45 stores, as well as design and management sites in India.
The jeweler is benefitting from increased speed in decision-making, better customer satisfaction and improved team meeting experiences, said Polycom.
Balram Garg, managing director, PCJ, said: “Polycom helped us achieve significant savings in time and travel cost and establish a better work-life balance for many employees. PCJ customers now interact with our Designer Section across all showrooms for made-to-order designs or other modifications.”
PC Jeweller has showrooms across 37 cities in 15 states, including Guwahati, Jammu, Noida, Gurgaon and Bengaluru.
PC Jeweller has deployed video collaboration solutions including Polycom RealPresence Group Series at all outlets, for staff to collaborate over product reviews with co-workers, and sample showcases for buyers.
“We are increasingly seeing large Indian SMBs with dispersed workforces turning to video collaboration solutions to facilitate quicker decision making, improve teamwork and enhance their engagement process,” said Minhaj Zia, managing director, Polycom India & SAARC.