NTT Com said enterprises can benefit from 30 percent reduction in ICT investments after deploying its Global Management One that provides remote infrastructure management (RIM) and IT sourcing services to enterprises.
The Global Management One service portfolio covers the entire ICT stack, providing customers with a flexible array of managed services that can be combined to suit individual needs.
NTT Com today said Global Management One services provide SLA-backed management of core infrastructure components such as Corporate WAN and LAN (including wireless LAN) systems.
Services extend through the platform layer – storage, database, hypervisor management – and reach to the business services layer providing end user compute services such as Managed Communication and Collaboration services as well as overall governance and ICT strategic planning consultation.
Global Management One services will initially be delivered from four centers in Mumbai, Manila, Kuala Lumpur and Barcelona where 95 percent of engineers hold over 150 unique industry recognized certifications.
NTT Com engineers are accredited in technologies such as: Cisco, Microsoft, Red Hat, Oracle, VMware, Citrix, ITIL, PMI, Juniper, EMC, NetApp, Palo Alto, Six Sigma, BlueCoat, Avaya and many others.
Global Management One will enable customers to benefit from an average 30 percent reduction in their overall ICT expenditures. In addition, NTT Com will ensure cost reductions, tying service levels to customers’ business outcomes.
Services can be contracted on a utility basis so customers can consume on demand, paying only for what they need and what they use.
Self-service capabilities and automated incident resolution rates as high as 60 percent improve operational efficiencies and increase user satisfaction.
The Global Management One team has been paramount in the success of the HOYA IT Optimization project (HITOP).
Yoshio Chikayasu, CIO of HOYA Corporation, said: “Partnering with NTT Com for our infrastructure and IT platform management has allowed us to institute a global governance model and leapfrog into cloud technologies.”
“Our internal teams have shifted their focus into more strategic projects, and together with NTT Com, we are delivering innovative services to our business users that would have been difficult and costly to develop on our own. We are on track to reduce our global IT costs by 30 percent and we continue to drive value back into our core business,” Chikayasu added.