Video conferencing vendor Vidyo today said IndusInd Bank will deploy Video Branch, a mobile and desktop-based banking service across India.
Video Branch, launched on June 2, 2014, has accumulated a user rating of 4.8 on scale of 5 on the Google Play Store.
Romesh Sobti, managing director and CEO of IndusInd Bank, said: “Our Video Branch face-to-face online banking customer service, powered by Vidyo, is the next frontier of banking and brings our branch managers and centralized banking services closer to our customers with highly personal interaction.”
Video Branch is a free service offered exclusively to all IndusInd Bank customers that enables a face-to-face video conversation with a branch manager, relationship manager or with a centralized Video Branch executive.
Video Branch service offers a range of information and transactions that cater to all banking services currently offered through IndusInd phone banking. Bank customers can conduct financial transactions like opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT RTGS and many more.
Video Branch is currently available for Android (2.3 and higher) and Apple mobile devices (iOS 6,7, and higher) in the respective App Stores.
Ofer Shapiro CEO and co-founder of Vidyo, said: “IndusInd Bank is transforming banking in India and is a great example of what is possible today and we look forward to supporting their efforts to bring Vidyo-based face-to-face interactions to all aspects of their banking vision.”