Avaya signs $60 mn deal with Bosch to support digital transformation

Avaya InternationalAvaya has signed a $60 million deal from Bosch Group to support its digital transformation strategy across its global operations.

As part of the 5-year deal, Avaya Private Cloud Services (APCS) will provide business communications solutions to 160,000 Bosch associates worldwide.

The deal is part of the Bosch Group’s “Next Generation Workplace” project to support a connected and agile workforce.

The “Next Generation Workplace” aims to make efficient mobile working even easier for associates. Through the Avaya APCS solution provided, Bosch can reduce total cost of ownership (TCO) for the provision of voice services by as much as 20 percent.

Avaya will provide private cloud-based voice, contact center and collaboration services, helping Bosch’s IT department to roll out standardized solutions to Bosch group companies.

Avaya said its infrastructure integration solution will also provide assured voice services to Bosch users for their interfacing through the Skype for Business desktop client.

“Avaya’s ability to deliver to demanding deadlines, knowledge of business needs and the technical expertise to execute flawlessly makes them a natural choice to be one of those trusted partners. They are helping us to create a global standard solution that will be made available to Bosch’s 440+ subsidiaries and regional companies,” said Klaus Huftle, senior VP, Bosch.

“This agreement reflects the confidence and trust that Bosch has built up in Avaya, our capability to deliver on this scale of project, and our ability to create innovative solutions that go beyond our own product space,” said Nidal Abou-Ltaif, president, Avaya International.