Orange Business Services has signed a 5-year IT services contract with paints and chemicals major AkzoNobel.
According to a statement from Orange Business Services, the agreement covers secure and scalable IT infrastructure services that will support AkzoNobel in reaching its objectives as a global company, connecting 50,000 employees across 1,200-plus sites in dozens of countries.
“We are constantly looking for ways to better leverage our global scale, focus on end-user segments and to support further growth in both mature and high-growth markets,” said Pieter Schoehuijs, CIO AkzoNobel.
The new IT IT services agreement contains a scalable private network for AkzoNobel’s existing 1200-plus sites, including a global security solution.
Headquartered in Amsterdam, the Netherlands, AkzoNobel’s aim is to build on its leadership and grow towards 50 percent of total revenues coming from high-growth markets.
The multi-million IT deal also includes managed LAN services, managed application acceleration services and a fully managed immersive telepresence solution for 11 main offices around the globe to enhance global collaboration.
These services are covered by Integrated Service Management and the dedicated Orange 24×7 helpdesk, including enhanced capabilities to support multiple local languages for selected emerging regions in Latin America and China.
“The agreement which additionally includes enhancements to our global delivery SLAs, underpins our industry leading position in customer satisfaction and strengthens our unwavering commitment to operational excellence,” said Helmut Reisinger, senior vice president, Orange Business Services Europe, Russia & CIS.