Infotech Lead America: Merrillville, Ind.-based Centier Bank has deployed a new mobile banking solution from Computer Services to enable its customers to manage debit cards from mobile devices.
CSI’s newest mobile application enhancement, referred to as Card On/Off, allows users to manually enable or disable the use of their debit card within the bank’s mobile app in the event the card is lost or stolen.
The new Card On/Off functionality integrates with CSI’s standard mobile app capabilities, including bill pay and account transfers, to provide customers with added card management and security features within a single program.
By allowing customers to immediately deactivate misplaced debit cards, the functionality offers an intermediary step before notifying the bank to cancel the card, which enhances security and reduces potential card misuse.
Bob Buhle, senior partner at Centier Bank, said: “We are giving our mobile customers an extra layer of protection that they can fully control themselves. This functionality allows them to respond quickly to a potentially lost or stolen card, significantly reducing the possibility of fraudulent transactions and other inconveniences.”
Centier Bank also noted Card On/Off’s impact on the mobile app as a whole, providing the entire application with an added layer of security and protection.
“As instances of card fraud and theft have continued to be an issue for our customers, we saw an unmet need for greater protection and capabilities in regard to card management,” said Steve Powless, chief executive officer of CSI.
With 45 locations in Lake, Porter, La Porte, Marshall and Tippecanoe counties, Centier currently serves in more than 22 communities with 650 associates and more than $2.1 billion in assets.