BT has retained its position as a “leader” in the IDC MarketScape: Asia Pacific Next-Generation Telcos – ICT Services 2013-2014 Vendor Analysis.
This is the fourth time BT has been recognized with this title.
The report underlines BT’s commitment to the Asia Pacific region through continued investments in networks, services portfolio and people. It also recognizes how BT continues to build its customer base.
BT has shown its strength through differentiation through vertical sector knowledge, leadership in the area of innovation, strong professional services capabilities and ability to build local customer base.
IDC says, “BT has expanded the number of verticals from the original four to ten verticals as it builds its expertise and solution portfolio in each of those verticals. It is a leading provider to-date to offer vertical cloud solutions highlighting the success the company is having with its industry tailored solutions. It demonstrates thought-leadership and innovation.”
BT has been engaged in the area of innovation with a number of in-region collaboration programs with customers, partners and institutions.
The report also identifies professional services capability is one of BT’s key strengths critical for large transformation deals and expanding each year to provide deeper first-level professional services engagement with customers.
Over the past 12 months, BT has launched numerous new offerings and service enhancements to its already broad portfolio of services in Asia Pacific. All these investments show that BT does not rest on its laurels but continues to strive for service excellence to better serve its customers.
Kevin Taylor, president, BT Asia, Middle East & Africa said, “We will continue to improve our capabilities, collaborate closely with our partners and customers, and launch more innovative services to help our customers maintain their competitive advantages. We are determined to help them succeed in a rapidly changing world with innovative technology, best-in-class expertise and great service.”