Monash University has selected the BMC Digital Workplace solution to transform and enhance its business services to staff and students.
Monash selected BMC Digital Workplace to address these needs and give the flexibility and scalability to continue to modernise the university workplace.
“We understood that the only way to enhance university administration was to do things differently. With the majority of our funds going back into teaching and research, we chose to disrupt the order of things in the digital realm, in favour of an entirely new model for IT,” said Matt Carmichael, Director of Support Services and Engagement, Monash University.
In addition to BMC Digital Workplace, the organisation already uses BMC Remedy OnDemand and BMC Discovery.
With these solutions, the university was able to reduce network service outages, improve security and compliance, and lower infrastructure and management costs for internal systems.
Carmichael said the implementation of Digital Workplace will free up valuable time and resources for critical IT transformation projects and cut IT-related downtime by connecting staff to IT services via their own device.