HP India has joined hands with Microsoft to deliver solutions for the automotive, public sector and financial services industries.
Enterprises can deliver differentiated products and create new revenue through mobile, web and social channels.
HP leverages the Microsoft Dynamics platform to offer consumption-based pricing models or fixed cost per product/service based on the specific needs of the business.
HP Business Process as-a-Service (BPaaS) solutions for Microsoft Dynamics provide industry-tailored solutions that allow to deliver digital, mobile and social interactions with the customers and citizens they serve.
Mathew George, chief manager (Petro Chemicals), Indian Oil, said: “Working with HP and their partner, Microsoft, has allowed us to transform our processes to improve customer interactions while lowering costs. We are now extending our work with HP and Microsoft to evolve and deliver a digital client-first experience that will continue to drive and ensure customer loyalty.”
HP and Microsoft solutions
Case Management supports different types of business processes, such as license and permit management, grants management and law enforcement.
Social Benefits Administration can be used to deliver a broad array of social services to citizens such as Early Care and Education, Adult and Aging Services, Remote Care Case Management, Disability Services and Wellness Assessments.
Citizen Services: Portals and Call Centers provides citizens with multi-channel access to interact with government agencies to request information and services.
Banking Transformation allows clients to modernize and automate business processes associated with a bank’s branch network, their lending systems and mobilize their sales force to sell and service customers more efficiently and provide a better customer experience
Loan Process Transformation allows clients to modernize and automate business processes associated with legacy loan origination systems and build a customer communication and data storage solution.
Automotive After sales Customer Experience Management enables the proactive sales of services and improving the end-customer experience.
Anthone Withers, director and general manager, Microsoft Business Applications, Enterprise Services, said: “Our BPaaS solutions allow clients to rapidly move to the digital world by modernizing existing applications and simplifying the process to deliver a better client experience.”
“The combination of Microsoft Dynamics solutions and HP experience and expertise will result in specific industry focused IP that represent great value and opportunity to organizations looking to accelerate the delivery of products and services to market,” said Hayden Stafford, Vice President, Enterprise Sales, Microsoft Business Solutions.