Salesforce has been named the #1 CRM software provider in Gartner Inc.’s latest worldwide CRM market share report.
The IT analysis report entitled Market Share Analysis: Customer Relationship Management Software, Worldwide, 2014, based on CRM revenue in 2014, said Salesforce achieved greater total revenue, revenue growth and market share growth than any other top 10 CRM vendor.
Salesforce also gained the most market share in the worldwide marketing software category based on 2014 total software spend. This apart, Salesforce is one of the fastest growing top ten CRM companies in the world.
Alex Dayon, president of products, Salesforce, said: “The pace at which customers are embracing our Customer Success Platform is unprecedented, as more and more companies turn to Salesforce to transform how they connect with their customers using today’s latest innovations in cloud, social, mobile and data science.”
Utilizing the Salesforce Customer Success Platform, companies can grow sales faster, deliver customer service everywhere, engage with customers in vibrant communities, deliver analytics for business user and build mobile apps.