Infotech Lead India: Dell says its IT solutions assist law services firms to improve efficiency.
For instance, D4, a provider of litigation support through eDiscovery and computer forensic services, selected Dell Compellent Storage Center array for its automated tiering, replays and cost-efficient scalability.
John Holland, CEO and founder of D4, said: “Of every dollar spent in litigation, 70 to 80 percent is spent on document review. The D4 value proposition is to reduce documents early. We get everything stored in a manner where we can search it, analyze it, and use automated tools and technology to winnow it down to the most responsive data set, so the cost of attorney review is minimized.”
Thanks to Dell, D4 boosted speed while enabling zero storage downtime. The firm’s new ability to sift through data effectively has helped save the company $250,000 and increase revenue by 30 to 40 percent a year to become a national player in eDiscovery services.
Supported by its Compellent Storage Center, D4 has launched eNtrust, a managed service providing the in-house eDiscovery capability clients want without the hassle and expense of having to build, maintain and support their own systems.
The Law Offices of Aaron I. Katsman has also tapped Dell to virtualize its servers and desktops using Windows Server 2012 running on a 12G Dell PowerEdge server and a Dell PowerVault storage array.
Aaron Katsman, owner of The Law Offices of Aaron I. Katsman, P.C, said: “We had to reboot them every other day. We usually would reboot after business hours, but it was still disruptive—and if we forgot to reboot, our programs wouldn’t work well the next morning. The technical issues became more than an annoyance. They were an obstacle to getting our work done.”
The law firm spends 90 percent less time setting up a new user’s desktop. The stable systems improved employee productivity and customer service, with 99.99 percent availability of virtual server and virtual desktop infrastructure.