Xchanging, a business process and technology services provider, has opened its global delivery center in Shimoga, Karnataka.
The new 1000-seater campus in a tier-3 location in India is expected to set an example for zero energy building constructions in India with its energy efficient design that takes advantage of natural ventilation and lighting.
“Today, with the center and state governments creating favorable platforms and policies, tier-2 and 3 cities look well poised to continue growing as the sought-after destinations for the IT/ ITES industry. We are looking at expanding our base in Shimoga to enable us to leverage lower cost inflation and attrition. At the same time, we can tap into the local talent pool and developing infrastructure in building a stable and productive delivery centre with the competence to serve globally,” said Ken Lever, CEO, Xchanging.
Xchanging, since its foray into Shimoga in 2008, is working with universities and education institutes in the region to increase the employability of students.
Xchanging plans to introduce certificate program in BPO operations and software development in collaboration with Kuvempu University from this academic year.
Xchanging employs about 7500 employees across its offices in Europe, North America and Asia Pacific, out of which nearly 3,500 are based in India.
It has three of its top ten global processing hubs in Bangalore, Gurgaon and Chennai, and in the year 2010 it added a state-of-the-art processing centre in Solan, a tier-3 city located in Himachal Pradesh.