Five9, a provider of cloud contact center software, has appointed Cisco executive Mike Crane as the executive vice president of Services.
Prior to Five9, Crane spent more than 15 years at Cisco Systems. As vice president, Advanced Services, at Cisco Systems, Crane managed the Enterprise, Commercial, and Public Sector segments with a focus on delivering business outcomes and driving customer satisfaction.
“Mike’s proficiency in leading teams, with a passion for customer success and professional services, makes him a valuable addition to the Five9 executive team. His reputation in delivering customer experiences will ensure we continue to scale our service deliverables to meet our customer’s needs,” said Mike Burkland, president and CEO of Five9.