Big Switch Networks has appointed Joe Palazola as vice president of Operations and Customer Support.
Palazola will lead all Business Operations, Customer Support, Program Management, Human Resources and IT.
Joe will join other recent hires Jeffrey Wang, vice president of Engineering, and Prashant Gandhi, vice president of Product Management, on the management team in taking Big Switch to the next level.
Most recently, he was vice president of Operations and Customer Escalations at Juniper Networks where he managed operations teams spanning all key functions of the Security Business Unit in addition to customer engineering teams responsible for solving the most complex customer cases.
Before Juniper, he held leadership roles at Extreme Networks, Sun Microsystems and AT&T Business Services where he built out customer relationship management platforms, sales budgeting systems, forecasting systems and other critical operational infrastructure.