Aspect Software today announced leadership changes in Asia Pacific region.
Sanjay Gupta will be the head of Cloud Business – Asia Pacific and Middle East. He is also the managing director of India and Middle East.
Aspect Software has promoted Shilpi Puri to senior director, Strategic Alliances and Partnerships, Asia Pacific and Middle East, and Richard Loberas as the head of Sales for ASEAN and Korea. Sanjay Gupta, Shilpi Puri and Richard Loberas will report to Jagan Narendran, SVP for Asia Pacific and Middle East, Aspect Software.
The compounded annual growth rate (CAGR) of Cloud Contact Center market in Asia Pacific will be 14.1 percent till 2021. The size of the ASEAN Cloud Contact Center market is growing at 22.8 percent CAGR till 2021, according to Frost & Sullivan.