Zendesk is planning a data center in Frankfurt in the second quarter of 2015 – targeting more enterprise customers in Germany and Europe.
Zendesk will be one of the first U.S.-based cloud software companies to operate a data center in Germany.
Earlier, Zendesk opened its office in Berlin, Germany.
“It will allow us to continue to grow rapidly and serve the needs of our expanding base of enterprise customers in Germany and throughout Europe,” said Adrian McDermott, senior vice president of product development at Zendesk.
The new data center will provide enterprise customers with operations in Germany the option to have data on the Zendesk customer service platform hosted, persistently stored and backed up within Germany.
This will be the second data center in Europe.
In 2013, Zendesk opened its first European data center in Dublin. With two data centers, Zendesk will have more options for replicating data and providing disaster recovery within the European Union.
Some of the German customers of Zendesk include Deutsche Post, eDarling and Rewe Online.
Zendesk’s international revenues represent approximately 45 percent of revenues for the quarter ended December 31, 2014. Zendesk’s EMEA (Europe, the Middle East and Africa) region, which includes the European Union, is the largest of Zendesk’s international sales regions. The company has European offices in Berlin, Dublin, London and Copenhagen.