IT turns to be source of business value for 85% Indian businesses

Information Technology (IT) is seen as a change enabler and source of business value for organizations by 85 percent of the respondents, says VMware Cloud Index 2013.

Indian organizations are turning to IT to help them grow their business in the current economic environment, VMware said.

The study reveals that nearly 9 of every 10 percent respondents in India believe that Cloud Computing or ‘as-a-service’ approach is relevant to their organization.

Nearly 8 of every 10 respondents in India say they currently have a cloud-related initiative in place within the organization or are planning to implement cloud, or ‘as-a-service’ approach, in the next 12 months.


In terms of the top business priorities in India over the next 12 months, 87 percent of IT decision makers said improving the quality and capabilities of their products and 85 percent said addressing the rising expectations of customers and improving customer satisfaction.

The current perception of IT remains positive in India with 63 percent of respondents noting that the perceived credibility, influence and power of the CIO in their organization is increasing.

Business priorities are clearly shifting at a time when optimism is slowly returning to the Indian economy.

In terms of priorities for IT over the next 12 months, improving IT agility and responsiveness to business demands was high at 82 percent and operational efficiency was noted by 80 percent of respondents.

Additionally, server consolidation via virtualization continues to be a strong priority at 77 percent. Respondents in India are also aware of and are planning around new and evolutionary priorities.

A software-defined approach to implementing and managing datacenter resources (servers, storage, networks) was stated by 71 percent of respondents.  Furthermore, mobility and consumerization of IT was also noted by 71 percent as expected to create a lasting impact for organizations over the next 2-3 years.

Fast provisioning and zero downtime from networks (80 percent) and storage (81 percent) have been identified as key areas for IT to address over the next 12 months in the study.

While 71 percent of IT decision makers are concerned about end users accessing corporate systems and applications from mobile devices, 73 percent believe that their IT organization  are able to keep up with the end user computing needs of their employees.

In fact, 65 percent claim to already have a formal strategy in place for supporting end user computing clearly showing that Indian businesses are acting to cater to the needs of the new age worker.

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