Infotech Lead America: Rackspace Hosting has released Rackspace Cloud Monitoring, a scalable solution to monitor the health of their infrastructure including websites, ports and protocols.
The service provides real time alerts allowing customers to react quickly and prevent downtime. Rackspace Cloud Monitoring enables customers to monitor their infrastructure whether it’s hosted on-premise, off-premise, with any cloud provider or any location across the globe.
“Rackspace Cloud Monitoring is an exciting addition to our product portfolio because it proactively and seamlessly helps customers gain insight into their infrastructure,” said John Engates, CTO of Rackspace.
This Cloud technology strengthens Rackspace’s support of open cloud solutions as it allows customers to monitor their Rackspace infrastructure.
Moreover, it provides global customers with the ability to monitor their IT infrastructure from multiple regions across the world for redundancy and to ensure customers visiting from multiple countries find acceptable response times.
“Cloud offerings like Rackspace Cloud Monitoring that provide a view of infrastructure health and performance regardless of deployment environments-customers’ premises, Rackspace-hosted or third-party hosted-will increasingly become mainstream offerings,” said Agatha Poon, research manager, global cloud computing for 451 Research.
The Cloud Monitoring solution is based on the technology from Cloudkick, a company Rackspace acquired in 2010.
“Cloudkick was one of the first tools to make the transition to the cloud paradigm easier to understand and now we have fine tuned it into what Rackspace Cloud Monitoring is today, a reliable and scalable monitoring service,” said Dan DiSpaltro, director of product at Rackspace and a founder of Cloudkick.
In the future, Rackspace will include features to its Cloud Monitoring to bring greater intelligence and actionable information to users. The new enhancements will allow customers to be more proactive by providing infrastructure health information that allows them to identify and correct issues before they become problems that impact users.