IBM announced a new service on IBM Cloud, the IBM Alert Notification Service, designed to help DevOps teams to respond to issues concerning their applications before affecting end-users.
According to the company, the service is available in beta on Bluemix, IBM’s Cloud Platform. IBM Alert Notification Service works with the real-time and historical network analytics of IBM Netcool Operations Insight.
By forming a single, coherent view across networks and operations, this new tool allows the developers and operators to receive notification when their attention is required, IBM said in a press note.
The notification can be received in email, SMS or voice. The developers can use the REST API to integrate with this service to notify the right team.
To ensure teams never miss any actionable, crucial alerts, IBM Alert Notification Service is built to allow teams to create customized notification policies, ensuring alerts are routed immediately to the right team members.
Further raising the visibility of alerts, this tool also allows users to opt to receive alerts via text or voicemail, in addition to e-mail.
IBM Alert Notification Service also works with on premise solutions for clients who want to deploy it across hybrid environments.