Easter Seals Bay Area selects Salesforce to go digital


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Easter Seals Bay Area selected Salesforce Health Cloud to transform the way its practitioners provide services for individuals.

Easter Seals Bay Area deals with individuals and families impacted by autism, developmental disabilities, physical disabilities and other special needs.

It has a network of more than 3,600 practitioners, many of whom use mobile, social and cloud technologies in their day-to-day lives.

With Health Cloud, Easter Seals Bay Area aims to manage the relationship between its clients and practitioners. Further, it is expected to handle workflows, deliver efficient care and improve the quality of long-term client experiences.

“Our collaboration with Salesforce is fueling our ability to expand access to needed services for people with disabilities, their families and others, and is a model for how we team with business to achieve mission, impact and operational goals,”  said Randy Rutta, president and CEO, Easter Seals.

With digital transformation a priority for Easter Seals Bay Area, the organization will also use Salesforce Community Cloud to support its network of practitioners,  marketing Cloud for communication with its donor community and App Cloud for building custom mobile applications.

In addition, Easter Seals Bay Area will be able to integrate Health Cloud with clinical electronic health record (EHR) systems, such as athenahealth, to provide the context necessary for high quality care.