Citrix desktop virtualization solution powers Ratnakar Bank

Ratnakar Bank has deployed Citrix desktop virtualization solution.

The regional bank says it observed significant improvement in the time taken for opening a new branch which now gets completed in two days instead of two weeks.

The deployment of Citrix desktop virtualization solution has also resulted in lowering the cost of application delivery/user/month by more than 25 percent.

A centrally-hosted, remotely monitored model with enhanced security allowed the bank to increase IT effectiveness and return on investment (ROI).

In addition, Ratnakar Bank has been able to benefit from reduction in power consumption by over 65 percent and cooling requirements by as much as 50 percent.

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Recently, the bank raised its capital base to around $250 million from $50 million to upgrade people, systems and processes.

In addition, the bank charted a three pronged agenda of embracing BYOD, reduce cost of application delivery and increase end-user experience without increasing the cost of IT.

Anup Purohit, head – IT, Ratnakar Bank said the IT centralization process aided by desktop virtualization has significantly improved process efficiencies and service effectiveness, while boosting strategic and operational imperatives as a bank.

As part of the deployment, it replaced its desktops with Citrix XenDesktop. More than 1250+ users from 150+ branches across India, National Operations Center and Regional Processing Center in Mumbai transitioned from a physical infrastructure to a cloud-based one.

Ratnakar Bank assigned desktops as per the needs of the user. The implementation process took six weeks to complete which was accompanied by a change management initiative to ensure a seamless switch. During the course of the deployment, a new core banking platform was also rolled out across all 130 branches, with zero business interruption.

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