Charter taps IBM to deploy tracking system in the cloud

Charter Communications has tapped IBM to implement its rules-based construction workflow and tracking system in the cloud.

The U.S.-based cable and broadband provider aims to deploy IBM Operational Decision Manager (ODM) on Cloud hosted on IBM SoftLayer into full production now.

In the proof of concept, the IBM ODM on Cloud allowed Charter employees to track construction progress while behind the scenes accounting for the various categories of plant assets added or removed.

IBM said Charter plans to deploy additional decision services using IBM ODM on the Cloud for complex workflow routing, work assignment, job costing, ROI calculations, and project accounting.

“IBM ODM on Cloud will allow us to delight our customers while maximizing capital effectiveness. The solution tied to new advanced analytics will allow optimization that was not possible before,” said Sean Bristol, senior director HFC Construction Standards & Compliance, Charter Communications.

Charter Communications can be up and running on ODM on Cloud within 48 hours from purchase to use and its natural language interface makes it easy to use by business analysts without requiring IT or programming support.

Denver, Colorado based Teknovare is assisting Charter to design and implement a new construction workflow management system, named CenterPointe.

Tom Wilger, president of Teknovare, said: “Based on our experience with the software, we will strongly encourage customers who require a robust business rules-based decision management system to use IBM ODM on Cloud.”

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