InDepth

InDepth

Honeywell retail tech solution

Retail technology innovation and trends at NRF 2018

NRF 2018 -- running from January 14-16 in New York City – will showcase the latest innovation from retail technology companies to improve customer...
IBM CEO Ginni Rometty since 2012

Why IBM CEO Ginni Rometty should step down shortly?

Ian Campbell, CEO and founder of Nucleus Research, in a LinkedIn post predicts that IBM CEO Ginni Rometty is expected to step down shortly...
IBM blockchain service

What should be the blockchain investment strategy for CIOs?

The Internet is entering a new era of digital transactions thanks to the innovations around blockchain technology. Blockchain nowadays is mostly associated with Bitcoin,...
The-Terminator

Will Artificial Intelligence be the Terminator of jobs?

The era of Terminators is finally here. Robotics until recently was fiction, with the exception of use cases in organizations like NASA and institutes...
Chief Data Officer profiles - from Forrester

The changing role of Chief Data Officer or CDO

As enterprise IT evolved, the roles assigned to key decision makers also underwent drastic changes. A decade ago, the CIO alone was capable of...
artificial-intelligence

Artificial intelligence: the new mantra to enterprise IT security

Since the advent of computing, security has been the focal point of IT in enterprises. The scenario hasn’t changed a bit now; rather the...
Emma chatbot OCBC bank

Things to learn from OCBC Bank’s chatbot initiative

The banking industry is one of the verticals leveraging chatbots effectively for customer relationship management.A Forrester survey shows that 57 percent of firms globally...
BPO

How contact center technologies help to improve customer experience

The invasion of digital devices and internet has changed consumer habit in the recent years. They now demand customer service on the channels they...
Healthcare IT

Demand for smart medical technologies growing

According to a Frost & Sullivan report, proactive research and development are being done in the field of medical device development to support a...
ING Direct

Facts about digital transformation at ING Direct

Digitalisation, internet, mobile and social media have overhauled the banking industry in recent years, making the e-business the new normal. The industry has been...

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