Indian IT services company Wipro today announced two major deals with Nokia and LATAM Cargo.
The multi-year business process services deal with Nokia is to support the telecom network marker for digital transformation of its supply chain while maintaining business continuity and operational excellence.
Wipro will assist Nokia, the leading telecom equipment maker, to design, digitalize and run sales order management operations from multiple centers.
Christian Forster, vice president Delivery Operations at Nokia, said: “Wipro was selected after a thorough assessment of their capabilities to deliver innovative solutions and run complex operations.”
Wipro will deploy its cargo management system – CROAMIS for LATAM Cargo as part of this engagement with the air cargo transport company in Latin America.
Cargo Reservations, Operations, Accounting and Management Information System (CROAMIS) is Wipro’s next generation “as a service” end-to-end cargo management system for the aviation industry.
Wipro said CROAMIS automates the end-to-end air cargo processes from cargo capacity planning, sales, revenue management, cargo ground handling operations, warehouse management, freighter and charters, customer services, cargo revenue accounting, billing and claims.
CROAMIS will offer LATAM Cargo’s customers the convenience of a new tracking system, next generation self-service tools such as e-booking, e-claims, e-rates and a system in line with the highest industry standards.
“Deploying this new system will increase our reliability and optimize our cost structure. The CROAMIS platform meets all our requirements to take a big leap forward in our domestic and international markets,” said Andres Bianchi, CEO of LATAM Cargo.