Customer care provider Sitel said its second contact center in Las will add over 200 jobs to the Clark County economy.
This new center is a reflection of the significant growth that Sitel is experiencing throughout its business operation.
Bert Quintana, president and chief executive officer of Sitel, said: “We have found the Las Vegas area to be an ideal business location. Area officials are supportive and the employees are dedicated to providing exceptional customer service.”
Sitel’s 58,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency.
Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific.