Sitel to add 185 customer service agents in Ocala, Fla.

Sitel is adding 185 customer service agents to support business growth needs at its center in Ocala, Fla.

The newly hired associates will provide inbound customer service support at the Ocala site that experienced tremendous growth in 2013, and this momentum continues in 2014.


Sitel today said these new opportunities include management positions such as front line coaches. Sitel has made significant investment in training modules and provides consistent on-going career enhancement opportunities for employees to develop valuable career skills.

John Miller, site director of Sitel’s Ocala facility, said: “We continue to create deeper relationships with our clients through better processes, cutting edge technology and outstanding performance from our people.”

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