HP-owned Mphasis, an IT services provider, has unveiled its Governance, Risk and Compliance (GRC) service along with Mindcrest, a legal services outsourcing (LPO) vendor, to its clients in North America.
Mphasis said its next generation GRC services embed Mindcrest’s legal support service capabilities into their existing GRC framework. This offering provides comprehensive solutions that encompass domain and process expertise and technology enablement.
The company said its GRC services cover remediation, document review, consent order fulfillment, and corporate compliance research, amongst others. The remediation engine comprised of people, process and technology cuts across legal, KYC (know your customer) & mis-sell remediation and is one of the key solutions in this portfolio of services.
“Our augmented GRC services with Mindcrest enables Mphasis offer its customers personalized and specialized GRC solutions including corporate legal services. This translates to quick and easy adoption and minimal disruption for the customer,” said Dinesh Venugopal, EVP and head of Banking and Capital Markets Group, Mphasis.