IoT and cloud top IT service deals


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An overview of some of the recent IT services contracts show growing interest for Internet of Things  and Cloud computing compared to other technologies.

Public sector trend

Vencore Inc announced in the beginning of October that it was awarded a $43 million program to support IT services for the Department of Homeland Security’s (DHS’s) Federal Protective Service (FPS) under the National Protection and Programs Directorate. The program, which includes a one year base with four one-year extension options, was awarded under the EAGLE II government-wide acquisition contract.

Under the scope of the contract, Vencore will provide professional and technical program management services to support the FPS Information Technology Division. This includes support for the national operations of FPS MegaCenters and satellite offices throughout the United States and United States Territories.

In September, Accenture Federal Services bagged a 30-month, $73 million contract from the U.S. Air Force to complete work on the Air Force’s financial management system.

Accenture said the contract supports the final phase of development activities for the Defence Enterprise Accounting and Management System (DEAMS). DEAMS integrates data and processes across USAF, U.S. Transportation Command and the Defence Finance and Accounting Service.

Currently, DEAMS manages about $800 million in monthly billings and cash collection, and processes more than 100,000 invoices annually for the Air Force. The system is currently operational at 40 Air Force bases. Accenture said DEAMS is also used by a number of support organizations including Defence Finance and Accounting Service locations in Limestone, Maine, and Columbus, Ohio.

In March, Unisys subsidiaries in Belgium and Italy, as part of a consortium, have won a multi-million euros contract to deliver IT services and support for the European Food Safety Authority (EFSA).

Private sector trends

In late September, the Boeing Company, an aerospace and defense manufacturer, has selected Genpact for business process services. The IT services company did not reveal the financial details of the multi-year agreement with The Boeing Company.

As per the IT outsourcing deal, Genpact will be helping Boeing Company to streamline, standardize and manage Boeing’s key international finance and accounting (F&A) processes, in addition to non-production procurement operations.

Also in the month, IBM  announced its AU$450 million IT deal with ANZ. IBM’s software, an Innovation Lab, cloud development capabilities and core systems infrastructure will be part of the IT deal.

The five-year deal aims to drive productivity and innovation at ANZ, improve capacity to deal with the growing number of customers and transactions across branch, digital and mobile channels and support ANZ’s regional expansion.

IBM continued to receive contract in October. The company bagged $1 billion cloud infrastructure services deal with Nordic IT services company EVRY. As per the deal EVRY’s customers, across a range of industries including banking and finance, government, energy, healthcare and retail, will use IT solutions running on IBM’s hybrid cloud infrastructure.

IBM said EVRY’s customers will benefit from a faster time-to-market through infrastructure solutions. EVRY will maintain responsibility for managing its relationships and delivering services to its customers.

In another deal, Charter Communications has tapped IBM to implement its rules-based construction workflow and tracking system in the cloud. The U.S.-based cable and broadband provider aims to deploy IBM Operational Decision Manager (ODM) on Cloud hosted on IBM SoftLayer into full production now.

In July, IBM announced that it has bagged a five-year IT services deal worth $180 million from Columbia Pipeline Group (CPG). The deal will cover cloud, mobile, analytics and security technologies.

Meanwhile, HCL Technologies announced its digital deal with U.K-based football club Manchester United in September.

The strategy of Manchester United is to better digital experience of 659 million global followers.  As part of the IT deal, HCL Technologies will create a United Xperience Lab at Old Trafford stadium.

In the recent past, both IBM and SAP announced several digital deals in the sports world.

In July, Accenture has bagged a five-year BPO contract extension from Deutsche Bank. The IT outsourcing deal is to provide procurement business process outsourcing (BPO) services globally to the bank.

Accenture did not reveal the size of the BPO contract. The new IT outsourcing contract extends the initial agreement, which was scheduled to expire in December 2016, through the end of 2021.

Under the original contract signed in 2004, Deutsche Bank outsourced its procurement operations and accounts payable processing to Accenture, as well as the maintenance of its procurement information technology (IT) system.

Meanwhile, in June, Indian IT giant Infosys announced its application services deal with NBTY, a global manufacturer of vitamins and nutritional supplements, to develop and support services for NBTY’s IT systems.

The Bangalore-based Infosys also did not reveal the size of the IT application services deal with NBTY. Infosys will provide application development and maintenance services for Oracle E-Business Suite and legacy systems, extending across a range of application management services for NBTY’s entire IT landscape.

Contract extension

In September, Woodside said that it has extended its relationship with Accenture to implement predictive analytics across its liquefied natural gas assets. Woodside has been using Accenture services at its LNG facilities, including the Pluto LNG Plant.

The Australian oil and gas company said statistical modelling, data management and visualisation software will help combine huge amounts of production data to deliver business insights. Data will be accessible to Woodside engineers at any time, from anywhere in the world using applications.

Arya MM

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