Infosys BPO has opened its new center in Puerto Rico in association with the Commonwealth Administration and PRIDCO.
The BPO facility will host nearly 250 employees serving worldwide clients.
Infosys BPO said the 12,000-square feet site in the northern municipality of Aguadilla, an aviation hub, will initially deliver order-to-cash business processes for clients in the aviation sector.
This apart, Infosys BPO, which will provide services in English and Spanish, is expanding its presence in the region to service clients in the federal/ government sector, and the healthcare industry.
Anup Uppadhayay, chief executive officer and managing director, Infosys BPO, said: “We envision it as a center of excellence for the aviation and aerospace industry. This center strengthens our resolve to continue delivering enhanced business value to our clients across multiple industries, including healthcare and the government sector.”
Infosys BPO, which operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia, has 30, 971 people.